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Certainly! We love hearing what's on your mind. You can:

• Call our customer support team at 800.330.2052.
• Send us email or go to Settings and tap Send Feedback.

It's the QuickBooks mobile app that keeps you connected when you're away from your computer. Use it to view, create and edit invoices, quotes, and customer info. With QuickBooks Online you can spend more time with customers and be free to do other important things to run your business.

Visiting a customer?

• See if there are overdue invoices you can resolve while you're there.
• Want to create or edit an estimate, invoice, payment or sales receipt? Convert an estimate to an invoice on the spot. It's easy!
• Schedule a Google Calendar appointment with your customer ahead of time? It's a snap!
• Need to contact the customer before you visit? Email directly from the QuickBooks Online app.

QuickBooks Online is always in sync with QuickBooks. Customer, estimate, invoice, payment, and sales receipt data you add or update in QuickBooks is immediately available in QuickBooks Online. And any data you add or update in the app is immediately available in QuickBooks. Wherever you decide to work, you can be confident that your QuickBooks data will reflect changes you made with your mobile device and vice-versa.

We currently support Android OS 2.2 and greater.

Yes! The same security that protects your QuickBooks data applies when you use QuickBooks Online for Android. For more about how we protect your data, see our Online Security Center. You'll find additional details in QuickBooks Help.

We participate in the TRUSTe certification program and keep your data and privacy safe.

When you sign in, QuickBooks for Android loads your data in the background while you begin working. You'll see a progress bar at the bottom of the screen until loading is finished. It's OK to work with your data or make changes while your data is loading. QuickBooks Online continues refreshing data in the background as you work. Just make sure you're connected to the Internet so the app can get your data.

Note: If this is the first time you're signing in, or if it's been a while since you last signed in, the new data will take a little longer to load.

When you sign in, the Recent Activity feed displays. Here you'll see your latest transactions in chronological order.

• You can tap any transaction to see the details.
• Tap the customer name to see the customer details for that transaction.

In the Today feed, you'll see activities that need your attention right away.

• You can tap on any item to take action. For example, you can follow up on an overdue invoice or turn an estimate into an invoice.
• Only transactions within the last 180 days from today will show.
• If there are no items in this feed, you can enjoy the gift of time and take care of other areas of your business.

In the Upcoming feed, you'll see activities that will need your attention soon.

• You can tap on an item to check it out now or wait until it appears in the Today feed.
• Only transactions overdue within the next 7 days will show.
• If there are no items in this feed, check back tomorrow.

Accessing Activity feeds

When viewing a feed, you can access another feed by tapping the feed selector menu at the top.

Note: Once you tap a feed item, you will then need to access the feeds by tapping "Activity" under Company on the side menu.

On the homepage activity feed screens, tap the + and choose a transaction, or on the side menu tap the + next to the a transaction you want to create: Customers, Estimates, Invoices, Sales Receipts or Payments.

You can also use widgets to quickly open a new transaction screen without opening the app itself. To add the QuickBooks Online widget to your device's home screen:

1. Touch and hold an empty spot on the home screen.
   The Add to Home Screen menu appears.
2. Tap Android Widgets. The Choose widget menu appears.
3. Depending on your preference or the space available on your home screen, you can select either the 2x1 Quick Create widget or the 4x1 Quick Create widget.

Using a Kindle Fire? The Kindle Fire doesn't support the creation of Android widgets. To create a transaction you'll need to open the app.

To create a new item:

• In the menu, tap Estimates, Invoices, or Sales Receipts.
• Tap the + next to ADD ITEM and then tap the Create Item button.
• Enter the item name, description, price or rate, and select the appropriate account for the product or service.

Yes! To add someone from your tablet's contact list to your QuickBooks Online customer list:

1. On side menu, tap Customers, then tap the menu icon at the top of the screen, and then tap Add device contact.
2. Tap the person's name you want to add as a new customer.
3. You can change details in any field and then tap Save to create your new customer.

To add a QuickBooks customer to your tablet's contact list:

1. On the Customer's page, tap the customer name to display their details.
2. Tap the menu icon at the top of the screen and then tap Add to device contacts.

To add a vendor:

1. From the side menu or the Vendors page, tap the Vendors +.
2. Enter and save your vendor information.

Note: See the QuickBooks Online Help on the web for info about tracking 1099 payments.

To import vendors from your contacts:

1. From the side menu, tap the Vendors + , and then tap Add from Contacts.
2. Tap any name in the Add from Contacts list to import the available info.
3. Add or edit any additional details and tap Save.

To view expenses:

1. From the side menu, tap Expenses to see your expense list.
2. When you attach a receipt photo to an expense, you'll see a paperclip.
3. Tap an expense to see the details.
4. You can also sort the list to quickly find an expense.
5. Tap the sort icon, and then tap Date, Category, Payee, or Account.
• Sorting by Category filter lets you see individual expenses.
• When you sort by date (default) or account you can view all the totals.

To add an expense:

1. From the side menu, tap the Expenses + to create a new expense.
2. Enter the amount you paid, and how you paid (tap Credit, Check, or Cash).
3. Select the bank or credit card account you paid from, and select the account.
4. Enter the remaining information, including:
• Who you paid.
• What kind of expense it is.
• And, anything else you’d like to remember.

To attach a photo of a receipt:

1. From an expense screen, tap the Camera icon.
2. You can take a photo with your camera or choose one from your gallery.
• To take a photo, tap the Camera icon, and take a photo. When you take a photo while creating the expense, it's attached to the expense.
• To choose a photo from your gallery, tap the Gallery icon, and choose a photo.

To spilt an expense:

1. Create a new expense or open an existing one.
2. To split the expense between customers or categories, tap Add a Split.
3. Enter the split amounts, select the expense type/category, the customer it was for, and any notes.
4. Tap Save.

To edit an expense:

1. Tap the expense to see details.
2. Tap the pencil icon, make your changes, and tap Save.

1. Tap the expense with the attachment you want to delete.
2. Tap the garbage can icon.
3. Tap Yes.

Note: This new feature is available for Android OS 4.0 and greater.

1. On the Customer Details screen, tap the +.
2. Tap Create Appointment.
3. Complete each field and tap Save to Google Calendar.

Yes, just tap the location icon to see it on a map.

An Invoice Overdue Notification appears as a popup message when you have an overdue invoice.

These notification features are on by default. To turn off a notification, go to Settings > select Invoice Overdue Notifications > switch to OFF.

When viewing your invoice list, overdue invoices are listed first so it’s easy to see who owes you.

1. Open invoices have open balances.
2. Overdue invoices have open balances and have also passed their due dates (based on the terms you specified for the invoices). The most overdue invoices appear at the top of the list.
3. Paid invoices are paid in full.

The first time you create a transaction (invoice, estimate, or sales receipt) you'll be prompted to add your company information. The details you add to your invoice will automatically show up on other forms you create. For instance, the next time you create an estimate, invoice or sales receipt, they will display all the details you added.

To customize your transaction header:

1. From the side menu, tap the + next to Invoices.
2. Add the information about your company.
3. Tap the right arrow.
4. Tap Create Your Invoice.
5. Add your details. You can also add an item by tapping the + next to Add Item.
6. When all your details are added, tap Save.

Your header can always be edited later by going to Settings > Company Information.

To edit a customer's details:

1. On the side menu, tap Customers, tap on the customer's name, then tap the pencil icon.
2. Make your changes and tap the Save icon.

To edit an invoice, estimate, payment, or sales receipt:

1. On the side menu, tap Customers, Invoices, Estimate, Sales Receipts or Payments, tap the transaction you want to edit, then tap the pencil icon.
2. Make your changes and tap the Save icon.

You can create a "Receive Payment" transaction for recording a payment you receive from a customer. You can also create a sales receipt for any payment you receive. You cannot process credit cards or deposit checks.

Yes! You can view the most recent 50 paid invoices. On the invoices page, tap the Paid Invoices tab.

You can also view the most recent 50 paid invoices for any customer on the Customer Details page.

You can create "Receive Payment" transactions to indicate when and how your customers paid you, and to which open invoice(s) you've applied the payments. You can also view and edit "Receive Payment" transactions.

To receive a payment:

1. On the homepage activity feed screens tap the + and choose Payments, or on the side menu, tap the + next to Payments.
2. Choose the customer who paid you and enter the payment details.
   • The Payment Amount you enter is automatically applied to the oldest open invoice first, followed by the next oldest invoice, and so on.
   • You can enter different amounts for any open invoices, or tap the radio buttons to quickly auto-fill the balance due amounts.
   • If the Payment Amount exceeds all of the open invoice balances, the Unapplied Amount is listed at the bottom of the page.
3. When you finish adding payment details, tap Save.

Another way to receive a payment:

1. While viewing the customer's open invoice, scroll to the bottom of the invoice and tap Receive Payment.
2. When you finish entering payment details, tap Save.

To view payment details:

1. On side menu, tap Payments. As you receive payments, they're listed here.
2. To see payment details, tap a payment. When an invoice is paid in full, the Balance is $0.00, the status is Paid, and any additional payments are listed as the Unapplied Amount.

To edit a payment:

1. On side menu, tap Payments.
2. Tap the payment you want to edit to see the details.
3. Tap the Pencil icon, make your changes, and then tap Save.

Some transactions can't be edited in QuickBooks Online. For example, you can't edit an invoice or sales receipt that has partial or full payments applied through the QuickBooks Merchant Services (QBMS) system.

When you create a new transaction in QuickBooks Online, the number is unassigned so that you can add your custom number to it in QuickBooks.