GETTING HELP

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If I need help, who can I contact?

BEFORE YOU START

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What can I do in QuickBooks Online on my iPhone?
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How does it work with QuickBooks Online on the web?
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Which operating systems are supported for the iPhone?
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Are my data and privacy safe?
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What if I do not see my latest data?
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Can I use a passcode or Touch ID for faster sign in and added security?
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Can I use my password manager app to sign in to QuickBooks?
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How do I update my credit card information?

FUN THINGS FIRST

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How can I see all my latest activities?
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How can I save time using settings?
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What is the fastest way to create a new transaction?
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How do search and filters work?
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Can I print transactions?
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Can I suggest another topic for this FAQ?

CUSTOMERS AND SUPPLIERS

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Can I import customers and suppliers from my contacts list?
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How do I view, add, and edit customer information?
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Can I view and add sub-customers?
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Can I add a message to a transaction for the customer?
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How do I add a supplier?
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Can I get maps and directions for customers?

ESTIMATES, INVOICES, AND SALES RECEIPTS

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How do I view, add, edit, and delete estimates?
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Can I convert an estimate to an invoice?
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How do I view, add, edit, and delete invoices?
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How do overdue invoice notifications work?
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What is the difference between an invoice and a sales receipt?
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What is the difference between open, overdue and paid invoices?
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How do I view, add, edit, and delete sales receipts?
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What should I know about multicurrency?
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Can I email estimates, invoices, and sales receipts to customers?
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What if I use custom transaction numbers in QuickBooks Online on the web?
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If I've customised my sales forms, will I see the custom fields and data?
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Can I use class and location tracking?

NOTES AND PHOTOS

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Can I add notes and photos to transactions?
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How do I assign a note to a customer?
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How do I see a customer note I added in QuickBooks Online on the web?

ITEMS FOR PRODUCTS & SERVICES

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How do I create a new item to add to my transactions?
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How do I view and add items for products and services?
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Can I add and update service dates?

RECEIVE PAYMENTS

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How do I view, add, edit, and delete payments?

TRACK EXPENSES

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How do I view, add, and manage expenses?

MANAGE TAX

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What should I know about tax?
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How do I manage my tax?

RUN REPORTS

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How do I run the Profit & Loss report?
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How do I run the Balance Sheet report?

LEGAL STUFF

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Where can I see Terms of Service and other policies?

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